DEVELOP, IMPLEMENT AND MAINTAIN WHS MANAGEMENT SYSTEM-

CASE STUDY - WHSMS Pitstop Pty Ltd

1. You have been employed by pitstop as the General Manager-Retail. You have been asked to design and develop a WHs Management system (wHsMs) to manage wHs for pitstop as one of your tasks.

a) Using the information below, create an appropriate wHsMs, also you must include a WHS policy pitstop is a privately owned company that until recently operated one independent service station in Melbourne's north. The owner, chairman and CEo, Jim Murphy, has run the company for the past five years. He has operated service stations for most of the last 25 years and relies on his hands-on approach to monitor and instruct staff on what to do.

In the past eight months, pitstop has raised sufficient finance to buy out the Independent Service station (\sS) chain of nine stores across victoria, NSW and Queensland and rebrand them all as pitstop. Jim plans to continue the expansion until the optimum target of 30 service stations is secured for the Victoria, NSW and Queensland market.

Pitstop service stations trade 24 hours. They typically include a vehicle access forecourt with at least six pump stations, a retail shop, a food bar, Store Manager's office and stockroom. They sell fuel, oil, gas, supermarket goods, hot pies (heated from frozen on the premises) and cold drinks.

Including the retained staff from the ISS buyout stores, Pitstop has a workforce of approximately 60 employees. The employees come from a wide range of cultural and linguistic backgrounds. A significant proportion has poor English literacy, including poor reading comprehension. Most employees, but no all, have a high-school level of education. All stores have computerised point-of- sale terminals that arc linked to the companjfs enterprise resource planning and accounting systems. The flagship store has an attached office space that accommodates the directors and senior management staff.

b) Attach relevant policy and procedure documents required for Pitstop

• Workl\ife balance policy
• Smoking policy
• Sexual harassment policy
• Alcohol and drugs policy
• Bullying and harassment policy
• Performance management policy
• Induction policy
• Hazard control procedures
• Incident summary report

2. Using information provided in the Case study for pitstop, and the WHS policy and management system developed for Pistop before, you will carry out a number of planning and implementation activities.

2.1. Review the workplace information for pitstop pty Ltd provided in this task. Review the WHSMS design and wHs policy you proposed before prepare to plan and implement elements of the WHSMS in consultation with relevant individuals and parties.

2.2 Develop a 1-2 page draft risk assessment and control procedure.

2.3. Develop an implementation/action plan. Include

-specific activities for

• Initial launch of wHsMs including development of policies and procedures (safety procedures, record-keeping procedures, etc.)
• ongoing activities
• training : consider current activities undertaken by staff, required activities under your plan, and capabilities of current employees
• communication and consultation
• monitoring and reporting, such as regular safety audits

-responsibilities and accountabilities

-timelines

-targets

-resources and estimated costs, for example training costs

-Highlighted areas of integration with other management systems.

3. Using the information supplied in this task, and planning materials developed in this Assessment (points 1 and 2) you will undertake a number of monitoring and evaluation tasks. Collate all the information in a report format, taking into account the following.

3.1. Review workplace information for pitstop pty Ltd. Review planning materials you developed for the points 1 and 2.

• The measurement and evaluation requirements of the WHS plan.
• Setting targets and KPIs for managers and employees in accordance with organisational objectives for the WHS. Consider outcome and management KPIs.
• Audit and reporting process for managers. Consider schedule for audits, content of audits, tools such as checklists which may help implementation.

Note if you have not already developed or considered performance measures, performance management, and reporting and audit procedures, you will need to prepare or source draft procedures.

3.2. Implementation of performance monitoring and audit procedures. Stressing benefits to the organisation and benefits to managers where appropriate.

3.3. KpIs, performance management, audit and reporting procedures based on the information you have gathered.

• Consider the relationship between the data and the WHSMS targets and performance indicators. What are the gaps?
• Consider possible causal relationships between data and aspects of the WHSMS implementation.
• Consider possible improvements to address root causes of performance issues.
• Consider existing procedures and ways to improve them.
• Develop draft recommendations for improving the WHSMS.

3.4. Stress the importance of the process for continuous improvement of health and safety outcomes. N. B Based on your analysis, prepare a 3-4 page report containing:

• Executive summary (briefly summarise report),
• Body (analyse data from scenario discuss possible causes; explore possible solutions explain your reasoning and support with evidence).
• Conclusions (make conclusions based on analysis ; determine root causes of performance issues).
• Recommendations (At least 4 recommendations to improve performance based on analysis). Refer to standards and legal compliance where relevant to support recommendations.

Assignment link - https://www.dropbox.com/s/pewqshz7oylv26w/Assignment.rar?dl=0.