problem 1:

a) What do you meant by a knowledge management strategy?

b) Describe the importance of the RICE model and describe how you would apply it in designing a knowledge management strategy for your organization.

c) What are the main constraints and challenges which you would expect to encounter in developing and implementing such a knowledge management initiative?

problem 2:

a) Distinguish between organizational learning and a learning organization.

b) What are the advantages of a learning organization and what are its main building blocks?

c) describe the characteristics of a learning organization as elaborated by Peter Senge in ‘The Fifth Discipline’.

problem 3:

a) What is a Knowledge Audit and how is it conducted?

b) Describe how ICT can be used in order to give a solid base and support for efficient knowledge management.

c) Describe the view that efficient knowledge management needs a new HR management approach in organizations.