Part-1

1. Define and discuss importance of organization culture.

2. Define "satisficing" management and explain what impact Alvin Toffler's concept of future shock has on this adaptation orientation.

3. Managerial effectiveness, managerial efficiency, and motivation climate are three basic organizational dimensions affecting performance that OD programs are aimed at. Define these three dimensions.

4. Why is it necessary to establish a contractual agreement between the external practitioner and the client organization?

5. Explain what a sociogram is and how it can be used to collect data on a work group.

6. Explain why fear of the unknown and disruption of routine cause resistance to change.

7. Name several major factors to consider in the selection of an OD intervention.

8. Explain the five areas of group process that process interventions deal with.

Part-2

Select one of the given topic areas below to write your scholarly paper no less than 1000 words (excluding the title page, bibliography and appendices).Identify the characteristics of an effective team. Is a golf team really a team, or just
a group?

• Identify and give examples of ways of increasing team effectiveness.
• Identify the symptoms of groupthink. Explain how groupthink can be avoided through team development.
• Select an example of groupthink occurring in an organization and critique the results and consequences to that organization. This could be an organization that is familiar to you or one that you have researched.
• Identify the six steps in the team development proces