a) Define the concept of organization and organizational behavior.
b) Describe the significance of job satisfaction in organizations.
a) Define a group and with the support of a diagram, describe the various phases in the Tuscan model of group development.
b) Clearly describe the fundamental qualities of groups.
a) Define the term ‘leadership’ and describe with illustrations the ‘trait theory of leadership’.
b) Describe in detail the Hersey-Blanchard theory of leadership.
a) Describe five bases of power, giving illustrations.
b) Describe how you would come to the conclusion that a political action in an organization is ethical.