Cross-Cultural Intelligence at the Workplace Assignment Question

For this assignment, choose either "Conflict Management Style" or "Non-verbal Communication" to demonstrate your understanding of the chosen concept taught in SSC263e. You are required to expand on the breadth and/or depth of the selected concept by discussing in greater detail the additional insights that you have drawn from a close reading of your selected sources of information. You are to evaluate the strengths and limitations of the sources of information that you have selected for discussion in relation to the assignment.

You are to identify and utilise TWO reference materials, which may be in the following combination:

i. Two case studies from newspaper articles (online or print) or articles from an established magazine (e.g., such as Time magazine, Newsweek etc);

ii. Two journal articles from any of the School's subscribed journal databases or from Google Scholar; or

iii. One case study and one journal article.

If you have chosen to do either (ii) or (iii) above, the journal articles you selected will count towards the minimum of five academic references required for this assignment.

Using your selected reference materials, discuss ONE of the following concepts:

• Conflict Management Styles
• Nonverbal Communication

a) Explain the selected concept/theory by outlining the key perspectives and arguments based on your understanding of the course material. You are to apply the concept/theory to real-life situation or personal examples to help you articulate and illustrate your understanding of the concept/theory and to avoid repeating verbatim from the course materials.

b) Identify and critically examine the reference materials you have selected and discuss the key perspectives and critique raised with regard to the concept/theory you have chosen. In your discussion, you should also explain how your materials extend or challenge your understanding of the concept based on the course material (e.g., what additional points/arguments were raised in the two references that have enhanced, broadened, or deepened your understanding of the concept/theory? Is the discussion of the concept based on a specific context or group that you know little about? Have the selected reference materials provided a fresh perspective on the concept/theory that deviate from that presented in your course materials?)

c) Analyse and distinguish the perspectives and key arguments presented by the materials you have selected to discuss. Depending on your selected materials, you would find it useful to consider some or all of these questions: Which of the two reference materials did you find more convincing and why? What are the strengths and weaknesses of each of the selected materials? Were the arguments well-balanced or biased? Would the arguments/points raised by either or both materials concerning the concept/theory hold true in a different setting or cultural context? Which aspects of the concept/theory were not adequately addressed in your selected materials?

Write your answers in no more than 1,500 words. Please remember to provide the word count, and list of references.