Course Textbook: McShane, S. L., & Von Glinow, M. A. (2013). Organizational behavior (6th ed.). New York, NY: McGraw-Hill/Irwin

Question 1: List the five conflict handling styles, and discuss the circumstances in which each would be most appropriate. Explain how one might relate to a real-world scenario professionally or personally. Your response should be at least 200 words in length.

Question 2: List eight types of influence tactics to consider when choosing an influence tactic. Explain how one might relate to a real-world scenario professionally or personally. Your response should be at least 200 words in length.

Question 3: Define conflict, and debate its positive and negative consequences in the workplace. Explain how one might relate to a real-world scenario professionally or personally. Your response should be at least 200 words in length.

Question 4: Describe the bargaining zone model, and outline strategies that skilled negotiators use to claim value and create value in negotiations. Explain how one might relate to a real-world scenario professionally or personally. Your response should be at least 200 words in length.

Question 5: Several years ago, the Major League Baseball players' association went on strike in September, just before the World Series started. The players' contracts expired at the beginning of the season (May), but they held off the strike until September when they would lose only one-sixth of their salaries. In contrast, a September strike would hurt the owners financially because they earn a larger portion of their revenue during the playoffs. As one player explained: "If we strike next spring, there's nothing stopping [the club owners] from letting us go until next June or July because they don't have that much at stake." Use your knowledge of the sources and contingencies of power to explain why the MLB baseball players' association had more power in negotiations by walking out in September rather than March. Cite the text to support your ideas in an essay with a minimum of 300 words in APA format. Information about accessing the Blackboard Grading Rubric for this assignment is provided below.