Case study: Managing Lean Project
Your tasks
You have been given the task to organise the FIFA 2018 World Cup football tournament As the project manager in charge of delivering such as an important world sporting event:
i. Identify and elaborate the following terms with regards to the event.
a. Voice of the Customer (VOC)
b. Critical to Customer Requirements (CCR)
c. Critical to Quality parameters (CTQ)
ii. In what ways would you have implemented lean project management for this event?
iii. Identify and elaborate processes from PMBOK, PRINCE2, Organisational Project Management Agile Practices and Lean Six Sigma (DMAIC Methodology) that could support your lean project implementation.
2. Your submission should be made using Microsoft Office documents and the ESSAY submitted as a separate 2,500 - 3,000 word Microsoft WORD document.
3. Supporting diagrams / figures may be presented in other formats - Excel, PowerPoint slides, PDF documents, as part of the appendix and will not count towards the essay's word limit. The reference list will also not be included in the word count.
4. Tables should be placed in the essay and shall be included in the word count.
5. Your submission should be a properly constructed to an academic standard. It should contain an effective introduction, body and conclusion. The introduction should introduce the essay and include your argument. The body should present the justification to support your recommendations, provide your assumptions and finally, provide a conclusion that should restate your recommendations on a high level.
7. The submission should contain a coherent, but necessarily restricted review of the academic literature on the project management topics in question. The literature review should be integrated into the essay, not a separate section. Do not include an executive summary or an abstract.
8. This assessment item involves researching your assigned topic to enhance your understanding of lean project management concepts and utilisation of academic literature. Whilst you use the recommended textbooks and lecture materials, you may also refer to relevant peer reviewed, academic journal articles. A reference list (comprising between 5 - 10 references) formatted in the prescribed APA style is compulsory.