problem 1: As an employee, describe the expectations you might have of the psychological contract and then describe what you ‘owe’ the employer as part of this contract.

problem 2: Define the term collective bargaining. Expand your answer by using an instance and describe the standard process followed when undertaking collective bargaining.

problem 3: Describe the activities of the trade union movement and then debate the advantages of each.

problem 4: You are a line manager and a colleague in your department has lodged a grievance against the other colleague. Describe in detail the procedures you would follow to make sure a satisfactory outcome for all such involved.

problem 5: In brief describe the phases and outcomes of the disciplinary procedure and then describe its effective use when dealing with both misconduct and gross misconduct.

problem 6: As the lead person on the ‘employer’s side’ throughout pay negotiations, describe how and why you would use the ‘negotiation grid’.

problem 7: Describe the elements that make up a productive negotiation strategy. Describe the impact a good strategy has for both parties.

problem 8: Give details of the three most efficient alternatives to compulsory redundancy. Describe your choices in detail.