A six-person decision-making team at Imatics Manufacturing Ltd. is working on a problem of cost overruns and missed deadlines. In trying to identify its decision-making objectives, the team had a heated debate and found it had trouble limiting the number of distinct objectives. After the meeting, Joan, the team leader, described the situation to Frank, a colleague with more experience in business decision making. Frank pointed out that...
The team is working well since it is generating as many creative objectives as possible.
The team should create a prioritization matrix to help determine its objectives.
The team may be showing excessive "groupthink."
The team may be trying to resolve more than one issue.