1. Strategic planning involves adapting the resources of the firm to the opportunities and threats of an ever-changing retail environment (Dunne and Lusch). What, in your opinion, makes strategic planning such a crucial aspect to retail management?

2. As a store manager, what strategies would you take to entice customers into your store to shop and buy?How is consumer behavior applied to retail management?

3. In many states, gas stations are offering lower gas prices per gallon for those who pay by cash rather than by credit card. Why do you feel more and more companies are offering these types of deals and how does it affect your spending habits?

4. Describe and give an example as to why dependency, power, and conflict can influence supply chain relations for retailers.