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1. In order to gauge and understanding of diversity within an organisation an analysis of existing practices and the practices in other organisations should be undertaken. The views of stakeholders should be considered and the organisation's diversity policy should support business objectives. Describe steps that can be taken to address these points and benefits in taking these actions.

• Forming a task group: this is the first step and it is about organizing a group who have the responsibility to work on the diversity policy. The members should be given terms of reference to refer to. This group should report to the senior management and its members should be from all the stakeholders.

• Preparing for policy development: the task group should attempt to gain an understanding of what is required of them.

• Developing the policy: in this step we look at developing a policy for diversity. This is done through reference to the organisational mission, vision, value statement and objectives.

• Reviewing: the details of the policy should be sent to the stakeholders for an analysis of the possible issues and their suggestions and comments should be sought in order to fully design a thorough diversity policy

• Communicating the policy: the key stakeholders will receive the diversity policy. So we should make sure that we communicate the policy via diverse channels to maximize the chance of everyone's easy access to them.

• Implementing the policy: after the communication of the policy and if the stakeholders approve of them, it is time to implement the policies.

• Evaluating the policy: the implementation of the diversity policy like any other policy needs evaluation after it is implemented.

2. Organisational diversity has many benefits to an organisation. Outline and discuss the benefits of organisational diversity.

Organisational diversity could benefit an organisation in several ways. Some of these advantages are as follows:

• Improving morale

• Improving the quality and acceptance of decisions

• Increasing efficiency and creativity

• Improving product and service quality

• Effective teamwork


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