1. You are to define the 10 terms below in your own word.

2. What Would You Do? Case Assignment

Assignment 1

1. Organizational structure
the vertical and horizontal configuration of departments, authority, and jobs within a company

2. Organizational process
the collection of activities that transform inputs into outputs that customers value

3. Departmentalization
subdividing work and workers into separate organizational units responsible for completing particular tasks

4. Functional departmentalization
organizing work and workers into separate units responsible for particular business functions or areas of expertise

5. Product departmentalization
organizing work and workers into separate units responsible for producing particular products or services

6. Customer departmentalization
organizing work and workers into separate units responsible for particular kinds of customers

7. Geographic departmentaliztion
organizing work and workers into separate units responsible for doing business in particular geographic areas

8. Matrix departmentalization
a hybrid organizational structure in which two or more forms of departmentalization, most often product and functional, are used together

9. Simple matrix
a form of matrix departmentalization in which managers in different parts of the matrix negotiate conflicts and resources

10. Complex matrix
a form of matrix departmentalization in which managers in different parts of the matrix reports to matrix managers, who help them sort out conflicts and problems

Writing verbatim and/or plagiarism will result in a zero (0) grade.

Below are six (6) effective steps along with examples to assist you with understanding how to paraphrase.

6 Steps to Effective Paraphrasing
- Reread the original passage until you understand its full meaning.
- Set the original aside, and write your paraphrase on a note card.
- Jot down a few words below your paraphrase to remind you later how you envision using this material. At the top of the note card, write a key word or phrase to indicate the subject of your paraphrase.
- Check your rendition with the original to make sure that your version accurately expresses all the essential information in a new form.
- Use quotation marks to identify any unique term or phraseology you have borrowed exactly from the source.
- Record the source (including the page) on your note card so that you can credit it easily if you decide to incorporate the material into your paper.
 
ASSIGNMENT 2

What Would You Do? Case Assignment

Eli Lilly
Indianapolis, Indiana

Tick-tock. After being named Lilly's new CEO, you sent each top executive a digital clock counting down the time to October 23, 2011, the day that Lilly's 20-year patent runs out on Zyprexa, a schizophrenia drug which generates $5 billion a year in revenue. On that day, Eli Lillyloses the exclusive right to sell Zyprexa, and other drug manufacturers will begin selling generic versions for much lower prices. Lilly has seven other major drugs that will fall off the "patent cliff" in the next seven years, and stands to lose 75 percent of its annual revenue if it doesn't generate new "blockbuster" drugs. Like a Hollywood studio, Lilly needs to keep coming up with "blockbusters" in order to sustain profitability and market share. Hence, the message inscribed on the clocks, "Do what we do," that is, discover and develop new drugs at Lilly. Tick-tock.

Lilly isn't the only pharmaceutical company in this situation. Over the next three years, the entire industry will see half of its revenues fall off patent as three dozen major drugs become eligible to be sold as generics. When that happens, the company that held the patent typically sees sales of that drug drop by 80 percent. Pfizer will lose an estimated $13 billion a year when Lipitor, the top-selling statin, a cholesterol-lowering drug, loses its patent. By 2012, Merck will lose patent protection on its three top-selling drugs, Fosamax (osteoporosis), Singulair (asthma), and Cozaar (blood pressure), which account for 44 percent of its sales.

Unfortunately, Lilly has been here before, when its patent expired on Prozac, a drug for depression, taken daily by 40 million people. Then-CEO Sidney Taurel said, "The situation we had in the mid-1990s, of having 35 percent of our sales dependent on Prozac, won't repeat itself." Taurel took steps to energize Lilly's drug development by increasing the research and development (R&D) budget by 30 percent, hiring 700 new scientists, and instructing Lilly's 7,000 researchers to focus on drugs that could produce 500 million dollars a year in sales. This time, however, expanding headcount and increasing R&D budgets aren't options. With the potential loss of so much revenue, you had to lower costs. Accordingly, you laid off 5,500 workers and cut $1 billion in annual expenses. Les Funtleyder, an analyst at Miller Tabak& Co. in New York, said, "It's been another tough year for Big Pharma [cutting 37,000 jobs]. Lilly is not in this boat alone, by any means. But they probably have the biggest immediate challenge, because their patent cliff is so steep."

With those short-term steps behind you, the long-term challenge is to grow Lilly's drug pipeline?But how? You need to encourage faster, less expensive innovation, which is never easy. Some think that large budgets, centralized approval for allocating research dollars, and siloed research (where few know and understand what others in the company are working on) stifle innovation and slow the decision-making process. If that's the case, what might Lilly do internally to restructure itself to improve communication in product development teams and speed up the entire drug development process? Also, if the traditional company structure used by pharmaceutical firms, typically functional, product, or matrix structures, haven't been successful at encouraging drug development, are there nontraditional organizational structures that Lilly could use to do so that can also help to speed development and lower costs? Finally, to what extent should Lilly outsource parts of its drug development process to outside vendors and companies? Because you risk creating new competitors with your own dollars when you outsource, a general guideline is to only outsource noncore business activities. But when you're a pharmaceutical firm, drug development is the core of your business. Is there a way for Lilly to effectively outsource drug development that gets around those risks? Tick-tock. Tick-tock. The clock is running.

If you were Lilly's CEO, what would you do?