You should read the case and book chapter below found in this link, to answer the given problems and you should comprise them in references list and based on them to prepare this assignment.
Book and study case citation: Oakland, J. S. (2003) TQM: text with cases (Case Study 9, pp. 432–442). 3rd ed. Oxford: Butterworth-Heinemann. (In this link (from page 258 to 260) please enter this link:
http://www.slideshare.net/rajanipragada/john-soaklandoaklandonqualitymanagementthbookfiorg
Oakland chapter 13 (from page 305 to 360) also thru this link:
http://www.slideshare.net/rajanipragada/john-soaklandoaklandonqualitymanagementthbookfiorg
problems:
1) prepare introduction to SPC (STATISTICAL PROCESS CONTROL)?
2) Describe the use of SPC tools used at D2D?
3) How could these tools be applied to good effect in your company or another you know well?
4) Give exs to support your answer?
Note: This problem consists of four (4) parts please cover all these problems in this assignment (IN DEPTH) using files attached (case and book) with 5 other references.
REQUIREMENTS:
PLEASE READ case study AND BOOK found in the link above BEFORE START prepare THIS ASSIGNMENT.
A) Chose a subtitle in you writing.
B) Style of the assignment must be:
• Introduction
• Subtitles of the answers based on the problems above
• Conclusion (including a critical problem)
C) It MUST important to use my ATTACHED FILES (case study AND BOOK chapter) on references. And based it on your writing
D) Please prepare this assignment on depth (general writing is not acceptable).
E) Referencing (in text citation) should be evident in the discussions.
F) You MUST use author name and page number on essay while writing. Like this (Oakland, 2003 p.300) should be evident in the discussions.
G) Please you should choose exs from your own experience or find appropriate cases on the Web that you can discuss.
H) Please don’t use more than one website on reference.
I) Need at least 6 References (including case study and book where 4 from journals and 2 from books)
J) Please use Harvard style.