You have already generated a project charter, a project schedule, and a cost estimate for the TopLiance Corporation, which sells home appliances. They have over 50 sales agents across multiple states. They have decided to implement an on-line sales program. The new Internet based sales program is expected to increase the sales volume and enhance the profit margin.

For this assignment, you are expected to do the following:

List business and IT risks specific to developing and operating a web site to sell appliances over the Internet.

Explain how to mitigate each these risks.

Create a risk matrix

Develop a list of quality metrics

Create a quality management plan