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Write a 3 to 5 page paper on the following topic:

"The effects of Titan's KM initiatives on the various parts of the business, and how the information and technology effects are related to each other"

Knowledge management is no longer the brand-new and revolutionary idea that it was 20 years ago, but it is still an extremely useful approach and one that emphasizes that information technology alone is not the solution to organizational problems but merely a set of tools that enables an organization to deal with its fundamental issues of purpose, resources, and outcomes. To begin our attention to these issues, consider these two general introductions to the topic of KM and its uses:

Bogorad, I. (2010). An executive's primer on knowledge management. Tech Republic. Retrieved December 2, 2011, from http://blogs.techrepublic.com.com/tech-manager/?p=3546

Li, B. & W. Song. (2009). A discussion on the relationship and mutual effects of knowledge management and information Management. Asian Social Science. Retrieved December 2, 2011, from http://journal.ccsenet.org/index.phm/ass/article/viewFile/3458/3132

Now let's turn to a specific case illustration of KM in practice. In Bangalore, India, Titan Industries operates in the watch, jewellery and eyewear sectors, as well as precision engineering for aerospace and automobiles. Titan was launched in 1984, Tanishq jewelry in 1996, and the eyewear division in 2007. With a turnover of Rs 6,000,000,000, Titan is the fifth largest branded watch manufacturer in the world. Its watch brands include Titan, Sonata, Fastrack and Xylys. The Titan network has over 600 stores in India, and is the largest jewellery retailer in India (via Tanishq, GoldPlus, Zoya stores).

The combination of multibrand stores, large format stores, precision engineering and fierce competition has called for rapid learning across the workforce. The following description of Titan's experiewnces is rather interesting:

Rao, M. (2010) Case Study: Knowledge Management at Titan Industries. KM India. Retrieved December 2, 2011, from http://km.techsparks.com/?p=223

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