Part-1

Question 1. Provide an example, real or imaginary; of firms in each of the subsequent three situations (do not use the Wiztech case as the basis of your response). Thoroughly describe your examples with numbers.

- The firm created Added Value by increasing Customer Willingness to Pay

- The firm created Added Value by reducing Supplier Opportunity Cost

- The firm increased Customer Willingness to Pay, but failed to create Added Value.

Question 2. How can a firm that find's itself on the losing side of network effects survive?

Question 3. Describe why it is important for managers at all levels to be involved with decisions regarding the implementation and use of information system. Include discussion regarding what happens when they are not involved. Give examples to support your statements.

Question 4. What is the difference between "information-intensive goods" and "classic information goods"?

Question 5. The fact that information has had to rely on a physical carrier limits its ability to perform accordingly to its inherent characteristics and created a trade-off between richness and reach. Please describe this "Richness and Reach Trade-off.

Question 6. What is the difference between Systems and Business integration?

Question 7. Describe the changes in recent years in society, particularly with regard to in technology usage, as it relates to the steady increase in; available computing power, available storage capacity, and improved networking technology.  Include examples of both what has happened and what these trends suggest for the future.

Question 8. What is needed for the successful design and implementation of an Information System?

Question 9. What are some key implications that stem from the notion of systemic effects and the fact that Information Systems exist in an organizational context?

Question 10. Please draw the socio-technical system diagram to show the components of the interaction among and information systems the components, and define a "third-order" information systems and organizational change?

Question 11. Suppose the following scenario:You manage a table restaurant in your town. You have been asked to implement wireless table ordering using portable wireless devices. This is obviously a situation where you need to design an Information System. Use the framework we have introduced in class to check the most important components that will make up such Information System.

Question 12. What are the three levels in the hierarchical organizational perspective?

Question 13. How does the process perspective help solve the problems related with the hierarchical and functional perspectives?

Question 14. List and explain two advantages of Open Source Applications.

Question 15. List and explain the three principal characteristics of Enterprise Systems.

Part-2

1) When making a decision about new IT capabilities

a. They should be standardized so that the operations may be managed efficiently.

b. They should be flexible so that the firm may react to local needs better and more quickly

c. IS professionals should make the decision after weighting the trade-off between flexibility and standardization

d. Functional and General managers should make the decision after weighting the trade-off between standardization and flexibility

e. The end user of the technology could make the decision after weighting the trade-off between standardization and flexibility

2) which of the subsequent is (are) not the purposes of strategic information system planning process?

a. Gathering information about the availability of existing IS resources

b. Gathering information about the performance of existing IS resources

c. Selecting IS projects to fund as part of the yearly budgeting process

d. Providing a roadmap for decision-making about information systems

e. All of the above are the purposes of strategic information system planning process

3) Which of the subsequent is not an advantage offered by the information system planning process?

1. The planning process enables and supports intra-organizational communication
2. The information systems plan is an informal contract that specifies the objective of information systems deployment and the responsibilities of the parties involved.
3. The planning process gives the firm an overall direction and purpose when selecting IS projects.
4. The planning process is a cost-effective way to select IS projects to fund as part of the yearly budgeting process
5. All of the above are the advantages offered by the information system planning process

4) Why do we require to create an Information System Vision during the strategic IS planning process?

a. It tells us the opportunity for new strategic directions and initiatives that new technologies make possible.

b. It helps us understand the performance of our current IS resources.

c. It defines the role that information systems should play in the organization

d. It gives a set of guidelines that the firm should follow when using and managing IS resources

e. All of the above

5) The subsequent statement: "We will store data centrally for all mission critical applications" is an example of:

a. Information Systems Vision

b. Information Systems Guideline

c. Information Systems Assessment

d. Information Systems SWOT analysis

e. Strategic planning