To be assessed as competent in this component you will need to develop and implement an organisational improvement program as a work-based task. You must document your procedures including evidence of how you review current improvement programs, how you contribute to strategic development, how you developed options for improvement, and how you established systems to support change in the organisation.To provide structure to your report, make sure you include the following information:

1. Contribute to strategic development

• Describe how you developed long term financial objectives to support your organisational goals2 
• Describe how you developed resource management objectives to support organisational goals
• Assess and describe the environmental factors and trends that influence the present position of the organisation and its future objectives, (n.b. you could use a PEST analysis to assist you)
• Produce a SWOT analysis of your organisational and evaluate the organisation against its external relationships and environmental factors

2. Review organisational programs

• Describe how you used financial analysis to review the program
• Make a comparison between the budget and actual figures for the program and assess and evaluate any variances that you find
• Describe how you used resource management techniques to review the program
• Evaluate the different financing options available to you

3. Develop options for improvement

• Describe how you identified the causes of any variances in the outcome of your improvement program
• Describe how you implemented a contingency plan to minimise any loss
• Demonstrate how you implemented a system to review the plan on a regular basis
• Describe how you identified and evaluated options for improvement

4. Establish systems to support change

• Describe the systems you implemented to monitor and review the program
• Describe how you communicated the aims and goals of the program with staff members
• Describe the system you implemented to ensure that information on the changes is readily available 
• Describe the procedures and guidelines you developed to promote absorption of changes into organisational practices