Choose process of organization which requires improvement and create discussion in which you address following deliverables:
1) Description of the chosen process
2) "As-Is" flow chart of the process to be analyzed.
3) describe relationship of process to organization's strategic plan.
4) Recognize the internal and external customers which are presently impacted by process which would benefit from process improvement.
5) Recognize the most suiatble Quality Management tool which can be used to gather and present data on process improvement changes
6) Use your selected quality tool to analyze your process and recognize process improvement opportunities.
7) Evaluate level of improvement which could be realized and value of implementing this process improvement.
8) At last, expalin your findings from simulation activity and assess relevance to process improvement project.