Recently, a major hot beverage retail competitor established an order entry system whereby customers can place orders on a mobile app in advance of arriving at the retail outlet. As a team of Information Systems Analysts you feel that your organization has the capacity to develop a similar system for your company. Your mission is to:
- Describe the current data flow process for a walk-in customer placing an order.
- Describe the data flow process for a mobile order that will be picked up at a drive-thru window.
- Describe the advantages and benefits of the new process you are proposing.