(Answered) Read case study 1 helping the homeless a customer-centric

Management Studies

Read Case Study 1, "Helping the Homeless: A Customer-Centric Approach With CRM Software," in Chapter 5 of the textbook on page 159. After completing the reading, reflect on the following question and post your answers in the discussion:

What is an example of how integrating with the use of enterprise resource planning (ERP) can help an organization, from research or your own personal experience?

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Management Information System, Management Studies

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