Questions

1. Rather than use focus groups to test its branding and messaging, New Belgium used insiders in the bike community and brewery friends who had a personal history and knowledge of the brand. Evaluate this decision. Should New Belgium have used the more traditional approach to ensure the widest possible input to its marketing strategy? Discuss.

2. New Belgium's focus on sustainability, whimsy, and fun is clearly rooted in its Colorado-based culture and the ethos of its founders and employees. As New Belgium's distribution continues to expand away from that locale, how can the company make its branding and messaging resonate with consumers in different parts of the country? Discuss.

3. Currently, New Belgium has been much more successful using social media than competitors Boston Brewing Co. and Sierra Nevada. Evaluate how social media has contributed to the firm's marketing strategy, and make suggestions for the use of social media in the future. Discuss.

4. Check out NBB's website, its Facebook, and YouTube channel. Having looked these over, what are your perceptions of New Belgium Brewing? Are your perceptions consistent with what you read in the case, or different? Discuss.