Question 1
You are required to conduct a workshop on requirement gathering for the IT systems mentioned in Question 1. Briefly explain TWO (2) important risks that you need to consider during workshop session.
Question 2
Differentiate between ‘Performing quality assurance' and ‘Performing quality control'. Explain with example. Further, give a reason between quality assurance and quality control, which should start first?
Question 3
A Globe Telco service provider had built new customer and billing systems. To save time and cost, no one had bothered to document the system. Sometime later they realised that this was causing operational difficulties in running the system.
Our work was to retro-document the systems. As no one knew any of the detail we did this by examining the code and deciphering what it did. One element of the billing algorithm was particularly strange. When we explained it to the Finance Director he said "no it can't work like that - if it did we would be bankrupt". It did, they were.
a. Identify and elaborate at least FOUR (4) potentials risks associated with this project.
b. Using the following template of risk assessment, analyze the identified risks in (a).
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Risk Event
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Likelihood
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Impact
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Detection Difficulty
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When
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Risk1
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Risk2
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c. Propose FIVE (5) strategies on how to manage the above risks.