Question 1:

Which of the following is the most common cause of project management conflict between levels of management?

Lack of qualified resources

Power and authority

Project scope and unclear objectives

Personality

Question 2:

Project communication research has shown that the primary skill needed to be a project manager is communication skill. The typical project manager spends approximately how much of his or her time communicating?

90-95%

75-90%

60-74%

40-50%

Question 3:

Project managers need good communication and negotiation skills primarily because

they are the technical experts.

procurement management requires good communicators.

they must provide executive, team member, customer, and senior management briefings.

all of the above.

Question 4:

Communication plays a major role in

planning.

execution.

monitoring and controlling.

all of the above.

Question 5:

Project risk typically is characterized by which three factors?

Impact, duration of the impact, and cost of the impact

Quality of the event, time, and procurement scope

Risk event, probability of risk, and consequences of the risk

Frequency of the event, impact to the sponsor, and alignment with the project scope

Question 6:

If the earned value of a project activity is $5,500, actual cost is $12,000, and planned value is $9,600, what is the schedule and cost performance index for the activity?

CPI = 0.46, SPI = 0.57

CPI = 2.18, SPI = 1.45

CPI = 0.75, SPI = 0.90

CPI = 1.25, SPI = 1.05

Question 7:

The difference between earned value and planned value in the earned value management system is called

schedule performance index.

cost performance index.

schedule variance.

estimate at completion.

Question 8:

When a project has a cost performance index of 1.01 and a schedule performance index of 0.79, the project is

on schedule and within the projected budget.

performing behind schedule and slightly under budget.

performing over budget and ahead of schedule.

exceeding the estimate at completion.

Question 9:

Risk management is defined as

the science of identifying, analyzing, mitigating, and responding to risk factors throughout the life of the project.

the systematic approach and methods for managing, identifying, and controlling events that have a potential of causing unwanted change.

the formal process by which risk factors are systematically identified, analyzed, and controlled.

all of the above.

Question 10:

Assigning resources in an attempt to find the shortest project schedule is called

partitioning.

resource leveling.

allocating resources.

quantification and buildup.

Question 11:

Which of the project life cycle phases would a project manager expect conflicts over administrative procedures to be the greatest?

Project closeout

Monitoring and controlling

Project initiation and kickoff

All of the above

Question 12:

Communication management is best described as conducting

the exchange of information.

project documentation of activities.

the language and intelligence used.

exchange costs and eliminating barriers.

Question 13:

In typical projects, the most frequently occurring conflict experienced by the project manager is

personalities.

manpower and resource loading.

schedules and project priorities.

budgeting and costs.

Question 14:

A project manager was informed that a critical procurement will increase the project duration by three weeks. Based on this situation, which method(s) could be acceptable for shortening the schedule or reducing cost?

Performing activities in parallel rather than in series

Changing the project scope

Crashing project activities

All of the above

Question 15:

When a project manager obtains agreement on two of four issues and communicates that the other two points can be resolved, the project manager has demonstrated which type of conflict mode?

Withdrawal

Confrontation

Compromising

Smoothing