QUESTION 1

Six Sigma rests on a simple performance improvement model known as DMAIC. Identify and summarize the steps involved.

Your response must be a minimum of 200 words

QUESTION 2

There are many methods that can show a decision maker a representation of the decision-making situation in action as it runs through scenarios of the various alternatives. These powerful methods overcome some of the inadequacies of conventional methods and help build trust in the solution attained because they can be visualized directly. Answer the following questions on Visual Interactive Simulation (VIS):

Define visual simulation, and compare it to conventional simulation.

Describe the features of VIS (i.e., VIM) that make it attractive for decision makers.

How can VIS be used in operations management?

How does visualization help in decision making?

How is an animated film like a VIS application?

Your responses must be a minimum of 200 words.