Question 1: ____ usually works with a smart card.
E-cash
E-wallets
E-checks Micropayments

Question 2: E-procurement is an example of the ____ B2B e-commerce model.
seller-side marketplace
buyer-side marketplace
third-party exchange marketplace trading partner agreement

Question 3: Mobile commerce (m-commerce) is based on the ____ protocol.
extensible authentication
wired equivalent
wireless application
Wi-fi protected

Question 4: ____ is a method for improving the volume or quality of traffic to a Web site.
Extensive markup language
Search engine optimization
Ad impression technology
Agent technology

Question 5: ____ introduced the value chain concept.
Tim Berners-Lee
Michael Porter
Abraham Maslow
Frederick Taylor

Question 6: One of the issues with GIS is that too much ____ can prevent flexibility in responding to local preferences and even time differences.
regulation
control
standardization
coordination

Question 7: ____ present(s) a challenge when designing and implementing global databases.
Local regulations
Different character sets
Intellectual property laws
Telecommunications infrastructure

Question 8: Foreign exchange systems that allow traders and brokers from around the world to interact are an example of information systems that support the _____ structure.
multinational
global
transnational
international

Question 9: Companies creating separate Web sites for each country in which they do business is called _____ of a Web site.
standardization
localization
centralization
regionalization

Question 10: Tyco Corporation is an example of the ____ type of global organization.
multinational
global
international
transnational

Question 11: A ____ shows a process at a more general level and is helpful for showing top management and the task force how a process works.
data flow diagram
flowchart
context diagram
conceptual data model

Question 12: ____ centers on a structured workshop in which users and system professionals come together to develop an application.
XP
JAD
SOA
RAD

Question 13: ____ uses an iterative process that repeats the design, development, and testing steps as needed, based on feedback from users.
XP
RAD
JAD
SOA

Question 14: With ____ outsourcing, the organization chooses an outsourcing company in a neighboring country.
onshore
nearshore
offshore
homeshore

Question 15: A ____ prototype shows users how a particular task that was not technically feasible can be done.
proof-of-concept
computer-aided
requirements-based
selling

Question 16: ____ feasibility assesses a system's costs and benefits.
Economic
Technical
Operational
Scheduling

Question 17: During the ____ phase, the systems designer must define the problem the organization faces, taking care not to define symptoms rather than the underlying problem.
planning
requirements-gathering and analysis
design
implementation

Question 18: ____ are common examples of e-marketplaces.
Auctions
Internet service providers
E-distributors
Web-based CRMs

Question 19: Transaction data for a CRM system might be gathered using ____.
a RFID chip
grocery store loyalty cards
inventory numbers
reverse auctions

Question 20: A company can purchase a(n) ____ package that might include services from different vendors, but the e-distributor coordinates them into one package for customers.
enterprise resource planning
online auctions
maintenance, repair, and operations
electronic data interchange

Question 21: Overseeing order transmissions are part of the ____ flow in a manufacturing firm's SCM system.
product
information
location
finances

Question 22: Information technologies and ____ play a major role in implementing an SCM system.
auctions
SDLC modules
CASE tools
the Internet

Question 23: ____ decisions, or programmable tasks, can be automated because a well-defined standard operating procedure exists for these types of decisions.
Structured
Semistructured
Unstructured
Automated

Question 24: The ____ acts as a liaison between users and designers.
managerial designer
technical designer
model builder
database builder

Question 25: Which of the following geographic objects of a GIS is most likely used to show the location of an airport?
Points
Lines
Areas
Regions

Question 26: The ____ component includes mathematical and statistical models that, along with the database, enable a DSS to analyze information.
user interface
DSS engine
model base
modeling and simulation

Question 27: ____ conferencing includes an audio link but no video capability.
Real-time computer
Multicast
Analog
Desktop

Question 28: The _____ characteristic of an intelligent agent demonstrates the agent's ability to migrate from one platform to another with a minimum of human intervention.
humanlike interface
adaptability
mobility
reactivity

Question 29: ____ systems have been one of the most successful artificial intelligence related technologies.
Management information
Supply chain management
Agent
Expert

Question 30: Intelligent agents demonstrate ____, the capability to select problems or situations that need attention and act on them.
adaptability
collaborative behavior
mobility
reactivity

Question 31: ____ is an example of an expert system that can be applied to various financial applications.
DENDRAL
ASIMO
Shyster
PortBlue

Question 32: Some banks use a(n) ____ system to qualify customers for loans, using parameters from past customers stored in a database.
case-based reasoning
artificial neural network
natural language processing
decision support

Question 33: The size and complexity of the human language has made developing ____ systems difficult.
natural-language processing
genetic algorithm
artificial neural network
personal language

Question 34: When using a(n) ____, IS personnel time is freed up to focus on applications, such as customer relationship management and financial information systems, that are more strategically important to the organization.
application service provider model
quick response code
cave automatic virtual environment
avatar

Question 35: With the ____ model, users don't need to be concerned with new software versions and compatibility problems because the application service providers offer the most recent version of the software.
CAVE
virtual reality
radio frequency identification
SaaS

Question 36: The ____ component of a virtual reality system is an input device that captures and records movements of the user's feet as the user turns in different directions.
walker
central coordinating processor and software system
manual navigation control
visual and aural

Question 37: One advantage of grid computing is _____, meaning more nodes can be added for additional computing power without affecting the network's operation.
improved reliability
simulation
scalability
immersion

Question 38: Within the context of virtual reality technology,_____ refers to allowing users in different locations to interact and manipulate the same world at the same time by connecting two or more virtual worlds.
networked communication
full-body immersion
telepresence
interaction

Question 39: Bluetooth can be used to create a ____, to communicate among computerized devices.
personal area network
local area network
wide area network
metropolitan area network

Question 40: ____ component of a virtual reality system enable users to see and hear the virtual world.
Answer
Walker
Central coordinating processor and software system
Manual navigation control
Visual and aural system