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Read the "Res Net Case Study" (available from the companion Web site for this text under Chapter 3). This real case study about Northwest Airlines' reservation system illustrates another application of the project management process groups. Write a three-page paper summarizing the main outputs produced during each project process group in this case. Also. include your opinion of whether or not Peeter Kivestu was an effective project manager. If you prefer, find another well-documented project and summarize it instead.

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