Problem Solving with communication. As you know communication is a complex process that serves many different purposes. In fact, the most competent communicator place high value on the process, i.e. what is said and how it is said, in order to optimize the outcomes for everyone rather than to fulfil the goals of any person. That is the true definition of "Communication Competence."

Part 1: For this Application Assignment, you will consider what it means to have communication competence as you apply what you have learned in this course to problem solving in your own life. Begin by thinking of a problem em/change you have encountered in your professional or personal life that involved lack of communication, inaccurate communication poor communication skills, and/or issues that can arise when communication is not what it needs to be. Begin by summarizing the problem or challenge. What did not go as well as it should have? Who were the people involved? What was the context or situation? Look back on this situation and consider everything you have learned in this course regarding effective communication, listening, and collaborative skills. How could you have approach this problem differently? Armed with what you know now, what would you do differently? In other words, how could you use what you learned to solve the problem/meet the challenge through effective communication strategies and skills?

Part 2: Add a Communication Goal.