Answer the follwoing problems.

problem 1)

(a) Projects and Operations are the two aspects of work in any organization. describe the difference between Projects and Operations.

(b) State whether each of the following work descriptions are Projects or Operations, briefly justifying your answer:

i. Designing a new transportation vehicle

ii. Running a campaign for political office

iii. Developing a software application to Process Bills

iv. Processing Bills every month

(c) A large construction project team has 24 members (including the project manager), out of which 5 are assigned to structural testing. Following recent recommendations by an organizational quality audit team, the Project Manager has been convinced to add a Quality Professional to lead the structural test team at additional cost, to the project. How many additional communication channels have been introduced as a result of this organizational change in the project?

problem 2)(a) List the different typical Organisational Structures which are available. In which one does the Project Manager have the highest authority?

(b) What is Scope Creep and how can it affect a project?

(c) Define Cost of Quality and give two exs of Cost of Conformance?