Interpersonal Relations Case 8.1 - What to do with Shabana?

Case Questions

1. What should Shabana do to improve her ability to be understood by more customers?

2. Is the problem of language comprehension in this case really a problem of customers not being too sharp mentally?

3. What actions do you recommend that Trevor take to help Shabana improve her ability to help Shabana improve her ability to be understood by her customers? Or Should he just fire her?

4. To what extent do you think Trevor is practicing job discrimination by even hinting that he might fire Shabana if she is not better understand by a wider variety of customers.

Instructions:

Read Case Study 8.1 Page 194 "What to Do with Shabana?" Make certain your writing style is it clear and concise, well-organized, and grammatically correct. Answer the Minicase questions. Remember to provide a complete reason in defense of your answer.

Use the following format to do your assignment:

I. Introduction- in a few sentences describes the case and tells how your paper will be organized.

II. Analyzes the case questions- You must include the question in your answer.

III. Conclusion - Briefly summarize the essential difficulties posed in this case and the relevance of your recommended solutions