Instructions: Do not combine topics. Answer each letter separately. All answers must be at least five (5) sentences.Label each answer individually. Include any references.

1) "High-Performing Team" Please respond to the following:

• A) Imagine that you are an agile coach. Outline a plan that sets the expectations for your team when beginning a project. Provide a rationale for your response.

• B) Read the mini-case titled, "Agile Team Leadership" located below. Suggest the key actions that you would take to resolve the issues with Vos if you were Meijer. Justify your response.

2) "ITPM Best Practices" Please respond to the following:

• A) Explain how ITPM best practices can facilitate process change within an organization. Determine if ITPM would be used differently depending upon the industry in which it was used. Explain your answer.

• B) Evaluate the four risk-mitigation options and strategies. Give your opinion as to what circumstances would warrant each strategy.

3) "Project Costing and Business Continuity" Please respond to the following:

• A) Explain why any proposed process change requires cost estimating. In your opinion, determine whether or not cost estimating is a critical part of analyzing the feasibility of projects. Support your answer.

• B) Assess business continuity planning (BCP) as a process that adds business value. Explain the correlation between business value and project cost estimation as they relate to BCP. List and support three business justifications for business value outweighing the possible cost estimation when considering BCP.

Minicase: Agile Team Leadership

The team had just finished their daily stand-up when Martijn de Haan knocked on Janneke Meijer's office door. "Can I interrupt you for a minute?" he asks. Meijer looks up from the file she is working on and says, "Sure. Come on in." agile project meeting Meijer has been a product owner at Steenbok Industries, a robotics equipment manufacturer in Rotterdam, for several years. She has had quite a bit of success leading Agile projects for the firm and is currently working on its newest product, a visioning system that automatically inspects manufactured pieces for defects. Steenbok recently opened a new plant on the outskirts of the city so several of Meijer's team members transferred to the new facility to avoid commuting into the city. The team has recently assimilated several new members, but the team's velocity has suffered. deHaan, one of the Agile team members, begins, "It's about Vos. I'm afraid there are some problems." Arne Vos is the Agile project manager for the project. Meijer and Vos had completed their Agile training together and had worked together successfully in the last few years, becoming pretty good friends in the process.

Meijer was surprised to hear Vos' name because Vos had always worked well with teams in the past. "Since we've added the new team members, our progress has slowed down a bit-not a lot, but enough to be noticeable," de Haan explains. "We're still trying to merge the skills of the new people into our way of working, so things aren't moving as fast as they have on other projects. I think the new people are afraid to overstep their boundaries and they're being overly cautious about stepping on anyone's toes." He pauses for a moment, and then begins again. "To try to help us catch up, Vos has been assigning work to the new people. We've regained some speed, but now the new people think that's how our team works, so they're waiting to be told what to do next, instead of stepping forward and asserting themselves. That's slowed us down even further. I didn't think Vos realized what was happening so I spoke to him about it. He said that he knew what he was doing, but the project was slipping and he was trying to fix it. He said that as soon as the project was over, we could teach the new people the skills they needed and get back to doing things the way we are used to. But in the meantime, he's affecting how everyone works, and that's ruining our ability to meet the schedule." "Why didn't you bring this up in today's meeting?" Meijer asks. "I didn't want to embarrass him," de Haan says.