Information Systems Analysis and Development (Term2, 2016) Case Study For Assignment

Project Case Study: Australian Labs

Australian Labs provides lab testing services for a variety of clients, mostly doctors' offices and other small medical businesses throughout the country. Clients send test vials containing blood samples or other test requests to Australian Lab's testing center, where the requested tests are performed, after which the results are sent back to the clients via fax.

Jim Larsen, the head technician in the testing facility at Australian Labs, has approached you for help with the company's outdated inventory tracking system. Business has picked up recently, and the turnaround for clients' requested tests has been lengthening. To make matters worse, the lab technicians are seldom able to give customers an answer regarding where their requests fall in the testing queue or how long they can expect the turnaround to be. Much of this stems from an old, mostly paper-based inventory tracking system, which includes hand written labels put on each of the incoming test vials and a logbook with entries made for each vial at each stage of the testing process.

Jim would like to streamline the inventory tracking process with updated information systems that uses barcodes and a modern database to keep track of customer test requests and the accompanying vials. He would like to enable technicians to provide accurate status updates and turnaround estimates, and generally shorten the turnaround time for test requests.

You need to identify all functional and non-function requirements for the development of stated Inventory Tracking Information System.

After an initial analysis, you make the following estimations. You will use these data as a part of your initial cost benefit analysis.

For Project Cost Benefit Analysis assume discount rate to be 10%. Total development cost (one time cost) is $80,000.00. Assume recurring cost to be $25,000.00 per year.