Give your opinion after reviewing the scope planning and WBS documents prepared by the Just-In-Time Training project team.

Do these examples seem too broad or too detailed in certain areas? Would you have developed the documents differently?

Project Title: Just-In-Time Training Project Product Charactetistics and Requirements:

This project will produce three levels of courses, executive, introductory, and advanced, in the following subject areas: supplier management, negotiating skills, project management, and software applications (spreadsheets and Web development). Details on each course are provided below:

1. Supplier management training: The Supplier Management Director estimates the need to train at least 200 employees each year. There should be three levels of courses: an executive course, an introductory course, and an advanced course. Course materials should be developed as a joint effort with internal experts, outside training experts, if needed, and key suppliers.

A partnership might be developed to maximize the effectiveness of the training and minimize development costs. Different delivery methods should be explored, including instructor-led, CD/ROM, and Web-based training. About half of employees would prefer an instructor-led approach, and about half would prefer a self-paced course they could take at their convenience.

Product User Acceptance Criteria

Project Management-Related Deliverables

Project charter, project management plan, scope statement, WBS, etc. Product-Related Deliverables:

1. Supplier management training:

1.1. Needs assessment: A survey will be conducted to determine the learning objectives for the executive, introductory, and advanced courses. The corporate online survey software will be used and coordinated with IT and HR. Results will be documented in a detailed report (8-10 pages) and presentation (15-20 minutes long).

1.2 Research of existing training: A study will be done to identify current training courses and materials available. Results will be documented in a detailed report and presentation.

1.3. Partnerships: Partnership agreements will be explored to get outside training organizations and suppliers to work on developing and providing training.

1.4. Course development: Appropriate materials will be developed for each course. Materials could take various formats, including written, video, CD/ROM, or Web-based. Materials should include interactivity to keep learners engaged.

1.5. Pilot course: A pilot course will be provided for the introductory supplier agement course. Feedback from the pilot course will be incorporated into following courses.