Effective Communication and Redesigning the Process

You have initially decided to side with the executive director of research and development, and you have subsequently hired recruiters who are having a great deal of success recruiting and selecting scientists. The dilemma is that these same recruiters, who now represent the bulk of your recruitment staff, are somewhat deficient in recruiting and selecting needed sales personnel. The problem is that you probably should have split the difference and hired more sales-oriented recruiters, but you failed to do this.

You may do either of the following:

A. Allocate additional funds in the budget for additional, sales-oriented recruiters.
B. Convince the executive director of sales that you in fact value his opinion and request that he and his staff train, mentor, and further enlighten the existing recruitment staff so that they are prepared to recruit and select appropriate sales personnel.

As part of mapping and analyzing the situation, you must do the following:

- Brainstorm for each step of your recruitment and selection strategy.

- Identify and address the main issues pertaining to conflict and conflict resolution.

- Clearly display your capacity to effectively deal with conflict.

- Provide real-life solutions and more than just theoretical considerations in relation to diplomacy and negotiation.

- Address the criteria for success for this project. How will you measure the success of this project?

- Provide solutions that display critical and innovative thinking.

- Comment on others' analyses of the same situation