Discussion Question: B2B vs.
DQ1: Discussion Question: Career Growth
Individual growth is a critical part of employee engagement and is necessary for advancing in your career. It is important to be proactive and seek out new opportunities to ensure you are growing as a professional.
Research opportunities for personal and professional development that enable you to reach your personal and professional goals (in addition to pursuing your education through the University of Phoenix).
Consider the following questions when researching:
Are there projects you could be assigned to in your current position?
Are there opportunities to shadow or become an apprentice for someone currently in a position you would like?
Post your response to the discussion forum.
Respond to a minimum of two of your peers.
DQ2: Discussion Question: Supporting Supply Chain
It is much easier for a business to build revenue and profit from current customers who return for additional products or services than to find new customers.
Explain the difference between operational and analytical Customer Relationship Management (CRM) Systems.
Provide examples of how each would support a supply chain strategy that includes maximizing customers returning to make additional purchases.
Post your response to the discussion forum.
Respond to a minimum of two of your peers.
DQ 3 : Discussion Question: B2B vs. B2C Information Systems
Many wholesale organizations decide to diversify and extend their reach by adding direct-to-consumers sales or services.
If a business was strictly an online B2B organization, how would it need to change its information systems to enable B2C services?
Post your response to the discussion forum.
Respond to a minimum of two of your peers.
Assignment 1- critical part of any IT project is testing. This is especially true when an IT project will affect customers and their relationship with the organization.
Your Mobile Ordering Project team is helping to plan an internal alpha test of the new HB Company Mobile Ordering App to find the initial round of bugs and unintended consequences of its use, including how it interacts with the existing information systems.
You are tasked with matching the customer's mobile ordering interactions with HB Company's internal processes and information systems.
For example, when someone installs the app, the following is affected:
The marketing and sales departments' customer tracking and promotion processes (CRM system)
The IT department customer data security processes and systems
Identify ten possible customer interactions and describe the corresponding effects on the internal processes and information systems.
Present your report in one of the following ways:
A 2-page Microsoft® Word document
A Microsoft® Excel® spreadsheet
A 12- to 15-slide Microsoft® PowerPoint® presentation with detailed speaker notes and appropriate animations
Note: You can include diagrams developed with Microsoft® Visio®, Microsoft® PowerPoint®, or another software application approved by your Instructor if you feel it will enhance your report.
Assignment 2- Resources:
Ch. 1 "Introduction to Information Systems" of Introduction to Information Systems.
Career opportunities in IT are strong and are projected to remain strong over the next ten years.
Research various IS and ITjob posting systems using such resources as the University Career Services, Monster, or the U.S. Department of Labor, to find the background and job requirements for different positions in the industry (e.g., systems analysts, business analysts, software engineering positions, etc.).
Use the software of your choice, such as Microsoft® Word or Excel®, to develop a 1-page career plan with answers to the following questions:
What is the career goal (or position) you want to pursue and why?
What is the salary range for your chosen Career Goal position?
What are three skills you need to develop in order to get a job in your chosen career field? Why did you choose these skills?
What are six tasks you need to complete in order to develop the skills you will need for this type of position? Include target dates for completion.