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1. Why is managing your biases an important component of facilitation? What biases do you have to overcome? Provide examples.

2. Explain the role of the mediator in a mediation. What are the characteristics of a good mediator and why?

3. According to Hocker and Wilmot (2011), men and women tend to be socialized to hold differenct views of forgiveness. What are the significant gender biases with respect to forgiveness? Describe a specific event and the ways in which gendered views of forgiveness may have influenced the people and/or the situation.

4. Describe the rules of reciprocity. What role does this rule play in conflict resolution? How can we use it to our advantage? How can we mitigate its effects?

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