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Determine the interconnectivity of each of the four IT business management domains .Explain how each domain impacts the other.

From each business management domain, identify the two most important areas a CIO should accept responsibility for in order to strategically lead the organization. Support your answer with a rationale for why you believe these are the most important areas.

Distributed computing sent shock waves through IT and system management from which IT has yet to fully recover. Industry analysts, system management vendors, niche vendors, and IT management all have perspectives on partial solutions, but none of the stakeholders
espouses a complete model or the means to integrate all the perspectives.

The essential management pieces are obviously missing and must come from new management approaches. This section explores the four IT business domains of capacity optimization, service level management, fi nancial management, and business alignment as they apply to the current IT industry environment. SAS established these four domains based on ITIL version 3, our own thought leadership, and industry analyst feedback to form a hybrid model with invigorated focus and emphasis.

The enhancement of these four domains will help lead to the transformation of IT system and business management into a stable, available, and business - aligned model. This section  discusses the four domains in terms of the current state and emerging opportunities to expand the management of each IT business domain, to fulfi ll its promise and enable the other domains to fulfi ll their strategic promise.

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