Desktop Application Recognition Tool Selection ABC Department Stores would like to acquire software to do the following tasks. Identify which software packages they need.

a. Surf the Web and their intranets and extranets.

b. Send messages to each other's computer workstations.

c. Help employees work together in teams.

d. Use a group of productivity packages that work together easily.

e. Help sales reps keep track of meetings and sales calls.

f. Type correspondence and reports.

g. Analyze rows and columns of sales figures.

h. Develop a variety of graphical presentations.

i. Develop and give presentations to clients and other interorganizational departments.

j. Collect, store, and retrieve organizational in- formation, presenting it to users, giving them the ability to query and modify the data as required.