problem 1:
 
a) How is the term ‘training’ different from ‘development’?
 
b) Briefly describe the different training methods that can be used while conducting training.
 
c) What are the various types of training materials that can be used in the design and implementation phase of an HRD process model?
 
d) Briefly describe the five different types of costs involved while determining the return on investment of training.                 

problem 2:

a) To ensure cost effective HRD, needs must be measured at three different levels. Name them and briefly describe each of them.
 
b) Elaborate on any 9 data sources for Task Analysis.
 
problem 3:
 
a) Define the term culture.
                     
b) What are the characteristics of a professional work culture?
 
c) What are the different steps to be followed in a cross cultural management process?

problem 4:
 
a) Define the term Human Resource Information System (HRIS).
 
b) What are the objectives of a computerised HRIS?
 
c) describe the common problems associated with HRIS.
 
problem 5: Briefly describe and differentiate between any five of the following:
 
a) Program announcement and program outline  
b) Work horses and problem child
c) Person analysis and task analysis
d) Static media and dynamic media
e) Formative evaluation and summative evaluation
f) Human Resources Accounting and Human Resources Information System