Ask Question, Ask an Expert

+1-415-315-9853

info@mywordsolution.com

Ask Project Management Expert

First Local bank would like to enhance customer service at its drive in facility by decreasing waiting and transaction times. One the basis of pilot study, banks process manager evaluates average rate of customer arrivals at 30 per hour. All arriving cars line up in single file and are served at 1 of 4 windows on first come fist served basis. Each teller presently needs average of 6 minutes to complete transaction. Bank is thinking of possibility of leasing high speed information retrieval and communication equipment which would cost $30 per hour. New equipment would though serve entire facility and decrease each tellers transaction processing time to average of 4 minutes per customer. Suppse that interarrival and activity times are exponentially distributed.

If our manager evaluates cost of a customers waiting time in queue in terms of future business lost to competition to be $20 per customer per hour can she describe leasing new equipment on economic basis?

Though waiting cost figure of $20 per customer per hour appears problemable, casual study of competition points out that customer must be in and out of drive in facility within average of 8 minutes including waiting time. If first local wishes to meet this standard must it lease new high speed equipment?

 

Project Management, Management Studies

  • Category:- Project Management
  • Reference No.:- M932617

Have any Question? 


Related Questions in Project Management

Project team leadership presentationproject idea- the

Project Team Leadership Presentation Project Idea- The company you work for is going to relocate its IT department from an off site office to a new building at its corporate headquarters. Prepare a visual presentation fo ...

The mens department of a large store employs one tailor for

the men's department of a large store employs one tailor for customer fitting, the number of customers requiring fitting appear to follow a poison distribution with mean arrival rate of 24per/hr, customers are fitted on ...

Want the low down consumer reports has itfor more than 70

Want the Low Down? Consumer Reports Has It For more than 70 years, Consumer Reports magazine has been helping people to make better buying decisions. A subsidiary of Consumer Union, Consumer Reports first began operation ...

The terms of referencethe terms of reference are a critical

THE TERMS OF REFERENCE The Terms of Reference are a critical element of the project and the yardstick against which the project will be measured. Give your Terms of Reference a cover page that shows: - The module name an ...

Pick a new company for this case study one that is

Pick a new company for this case study, one that is different from the other assignments. In order to thoroughly research the company you have chosen, you should work on this case study throughout the course. Do not wait ...

Individual projecti will need a 2-3 page memo excluding the

Individual Project I will need a 2-3 page memo excluding the title page and reference page. Now that the product and promotional decisions have been made for the new product, Michelle is concerned about the pricing of th ...

1 what does wifi do2 how does a vpn protect

1. What does WiFi do? 2. How does a VPN protect confidentiality? 3. How is client/server model 1 different from client/server model 2?

For this and all other units post your response with

For this and all other units, post your response with minimum 150-words and reply to at least TWO other students' responses with a minimum 100-words. Consider utilizing the key terms and concepts from your reading to add ...

What are the main advantages and disadvantages of

What are the main advantages and disadvantages of multicultural arrangements in engineering, procurement and construction projects?

Report formatthe assignment is to be written in the format

Report Format: The assignment is to be written in the format of a Management Report. You must discuss all of the elements of the assignment brief in the main body of your report with supporting information provided in th ...

  • 4,153,160 Questions Asked
  • 13,132 Experts
  • 2,558,936 Questions Answered

Ask Experts for help!!

Looking for Assignment Help?

Start excelling in your Courses, Get help with Assignment

Write us your full requirement for evaluation and you will receive response within 20 minutes turnaround time.

Ask Now Help with Problems, Get a Best Answer

WalMart Identification of theory and critical discussion

Drawing on the prescribed text and/or relevant academic literature, produce a paper which discusses the nature of group

Section onea in an atwood machine suppose two objects of

SECTION ONE (a) In an Atwood Machine, suppose two objects of unequal mass are hung vertically over a frictionless

Part 1you work in hr for a company that operates a factory

Part 1: You work in HR for a company that operates a factory manufacturing fiberglass. There are several hundred empl

Details on advanced accounting paperthis paper is intended

DETAILS ON ADVANCED ACCOUNTING PAPER This paper is intended for students to apply the theoretical knowledge around ac

Create a provider database and related reports and queries

Create a provider database and related reports and queries to capture contact information for potential PC component pro