Ask Question, Ask an Expert

+1-415-315-9853

info@mywordsolution.com

Ask Project Management Expert

First Local bank would like to enhance customer service at its drive in facility by decreasing waiting and transaction times. One the basis of pilot study, banks process manager evaluates average rate of customer arrivals at 30 per hour. All arriving cars line up in single file and are served at 1 of 4 windows on first come fist served basis. Each teller presently needs average of 6 minutes to complete transaction. Bank is thinking of possibility of leasing high speed information retrieval and communication equipment which would cost $30 per hour. New equipment would though serve entire facility and decrease each tellers transaction processing time to average of 4 minutes per customer. Suppse that interarrival and activity times are exponentially distributed.

If our manager evaluates cost of a customers waiting time in queue in terms of future business lost to competition to be $20 per customer per hour can she describe leasing new equipment on economic basis?

Though waiting cost figure of $20 per customer per hour appears problemable, casual study of competition points out that customer must be in and out of drive in facility within average of 8 minutes including waiting time. If first local wishes to meet this standard must it lease new high speed equipment?

 

Project Management, Management Studies

  • Category:- Project Management
  • Reference No.:- M932617

Have any Question? 


Related Questions in Project Management

Getting on the right track at general motorsour data tells

GETTING ON THE RIGHT TRACK AT GENERAL MOTORS "Our data tells us that the vehicle owners that don't have a satisfactory dealership repair experience are only half as likely to buy that model car again." Think about the ra ...

1 calculate the atomic density of ga atom as atom and gaas

1. Calculate the atomic density of Ga atom, As atom, and GaAs atom-pair in GaAs. 2. What is the concentration of that k(boron in liquid and soild Si) = 0.8 and that the Si liquid has 1.0x10 16  boron/cm 3  initially? 3. ...

Two long cylinders of radii r1nbsp 10 mm and r2nbsp 13 mm

Two long cylinders of radii R 1  = 10 mm and R 2  = 13 mm, in frictionless contact with their axes parallel to each other, are pressed together with a force per unit length, F = 3,200 N/mm. Determine the semi-contact len ...

Adding media to a presentationwe certainly live in a

ADDING MEDIA TO A PRESENTATION We certainly live in a "multimedia" society, in which it's often easy to present and receive information using a variety (multi) of media. Presentation tools such as Microsoft's PowerPoint ...

When selling antiques you can usually obtain a higher price

When selling antiques, you can usually obtain a higher price for those that have a provenance, which is information detailing the origin and history of the object. For example, property owned by Jacqueline Kennedy Onassi ...

Business research projectcollect the team members

Business Research Project Collect the team members' individual Inferential Statistics and Findings assignment papers and spreadsheets. Review each team member's inferential statistics and findings, incorporating the best ...

Project management pm assessment and project auditing

Project management (PM) assessment and project auditing provide the project management office (PMO) with both infrastructure management and technical support. The purpose of this assignment is for you to understand and s ...

Describe the bomb calorimeter used for the determination of

Describe the bomb calorimeter used for the determination of calorific valve with the help of neat diagram.

Ivillage is an example of an online community explore the

iVillage is an example of an online community. Explore the content of this website at www.ivillage.com. a. What target market can marketers access through this community? b. How can marketers target this community to mar ...

What is the name for the broad process of planning for the

What is the name for the broad process of planning for the unexpected? What are its primary components? Which two communities of interest are usually associated with contingency planning? Which community must give author ...

  • 4,153,160 Questions Asked
  • 13,132 Experts
  • 2,558,936 Questions Answered

Ask Experts for help!!

Looking for Assignment Help?

Start excelling in your Courses, Get help with Assignment

Write us your full requirement for evaluation and you will receive response within 20 minutes turnaround time.

Ask Now Help with Problems, Get a Best Answer

WalMart Identification of theory and critical discussion

Drawing on the prescribed text and/or relevant academic literature, produce a paper which discusses the nature of group

Section onea in an atwood machine suppose two objects of

SECTION ONE (a) In an Atwood Machine, suppose two objects of unequal mass are hung vertically over a frictionless

Part 1you work in hr for a company that operates a factory

Part 1: You work in HR for a company that operates a factory manufacturing fiberglass. There are several hundred empl

Details on advanced accounting paperthis paper is intended

DETAILS ON ADVANCED ACCOUNTING PAPER This paper is intended for students to apply the theoretical knowledge around ac

Create a provider database and related reports and queries

Create a provider database and related reports and queries to capture contact information for potential PC component pro