Ask Question, Ask an Expert

+1-415-315-9853

info@mywordsolution.com

Ask Project Management Expert

First Local bank would like to enhance customer service at its drive in facility by decreasing waiting and transaction times. One the basis of pilot study, banks process manager evaluates average rate of customer arrivals at 30 per hour. All arriving cars line up in single file and are served at 1 of 4 windows on first come fist served basis. Each teller presently needs average of 6 minutes to complete transaction. Bank is thinking of possibility of leasing high speed information retrieval and communication equipment which would cost $30 per hour. New equipment would though serve entire facility and decrease each tellers transaction processing time to average of 4 minutes per customer. Suppse that interarrival and activity times are exponentially distributed.

If our manager evaluates cost of a customers waiting time in queue in terms of future business lost to competition to be $20 per customer per hour can she describe leasing new equipment on economic basis?

Though waiting cost figure of $20 per customer per hour appears problemable, casual study of competition points out that customer must be in and out of drive in facility within average of 8 minutes including waiting time. If first local wishes to meet this standard must it lease new high speed equipment?

 

Project Management, Management Studies

  • Category:- Project Management
  • Reference No.:- M932617

Have any Question? 


Related Questions in Project Management

1 list and describe the three communities of interest that

1. List and describe the three communities of interest that engage in an organization's efforts to solve InfoSec problems. Give two or three examples of who might be in each community. 2. What is information security? Wh ...

The information age in which you livechanging the face of

The Information Age in Which You Live Changing the Face of Business OPENING CASE STUDY: IS YOUR SOCIAL SECURITY NUMBER WORTH $98? The answer for many people is yes. But they're not referring to the worth of their own soc ...

Describe the bomb calorimeter used for the determination of

Describe the bomb calorimeter used for the determination of calorific valve with the help of neat diagram.

Use the project you have been working on in units iii and

Use the project you have been working on in Units III and VI to conduct a preliminary risk analysis of your project. Please use a qualitative and a quantitative technique to evaluate project risk. The total assignment is ...

Mobile app part 2 gantt and pert chartsupdate the microsoft

Mobile App Part 2 (Gantt and PERT Charts) Update the Microsoft Project file you created in Assignment 4 ( AT THE ATTACHED): Mobile App Part 1 (Work Breakdown Structure) with the following changes: • Set progress in at le ...

A company manufactures three products a b and c by using

A company manufactures three products: A, B and C by using three resources each unit of product X takes six man-hour twenty hour of machine capacity 2 cubic meter of storage place. Similarly, one unit of product B takes ...

A force is gradually applied at the end of an elastoplastic

A force is gradually applied at the end of an elastoplastic bar such that it is in the plastic phase. When the total magnitude of strain is ε ¼ 0.003, calculate the applied force, axial stress, elastic strain, and plasti ...

Which of the seta programs three elements-education

Which of the SETA program's three elements-education, training, and awareness-is the organization best prepared to provide itself? Which should it consider outsourcing? How does training differ from education? Which of t ...

Create a multi-level work breakdown structurethis

Create a multi-level work breakdown structure This assignment consists of two parts: a project schedule, and a written response. You must submit both parts as separate files for the completion of this assignment. Label e ...

Critically evaluate the rationale for holding employees

"Critically evaluate the rationale for holding employees vicariously liable for the actions of employees". word count: 1000 words.

  • 4,153,160 Questions Asked
  • 13,132 Experts
  • 2,558,936 Questions Answered

Ask Experts for help!!

Looking for Assignment Help?

Start excelling in your Courses, Get help with Assignment

Write us your full requirement for evaluation and you will receive response within 20 minutes turnaround time.

Ask Now Help with Problems, Get a Best Answer

WalMart Identification of theory and critical discussion

Drawing on the prescribed text and/or relevant academic literature, produce a paper which discusses the nature of group

Section onea in an atwood machine suppose two objects of

SECTION ONE (a) In an Atwood Machine, suppose two objects of unequal mass are hung vertically over a frictionless

Part 1you work in hr for a company that operates a factory

Part 1: You work in HR for a company that operates a factory manufacturing fiberglass. There are several hundred empl

Details on advanced accounting paperthis paper is intended

DETAILS ON ADVANCED ACCOUNTING PAPER This paper is intended for students to apply the theoretical knowledge around ac

Create a provider database and related reports and queries

Create a provider database and related reports and queries to capture contact information for potential PC component pro