Ask Question, Ask an Expert

+1-415-315-9853

info@mywordsolution.com

Ask Project Management Expert

First Local bank would like to enhance customer service at its drive in facility by decreasing waiting and transaction times. One the basis of pilot study, banks process manager evaluates average rate of customer arrivals at 30 per hour. All arriving cars line up in single file and are served at 1 of 4 windows on first come fist served basis. Each teller presently needs average of 6 minutes to complete transaction. Bank is thinking of possibility of leasing high speed information retrieval and communication equipment which would cost $30 per hour. New equipment would though serve entire facility and decrease each tellers transaction processing time to average of 4 minutes per customer. Suppse that interarrival and activity times are exponentially distributed.

If our manager evaluates cost of a customers waiting time in queue in terms of future business lost to competition to be $20 per customer per hour can she describe leasing new equipment on economic basis?

Though waiting cost figure of $20 per customer per hour appears problemable, casual study of competition points out that customer must be in and out of drive in facility within average of 8 minutes including waiting time. If first local wishes to meet this standard must it lease new high speed equipment?

 

Project Management, Management Studies

  • Category:- Project Management
  • Reference No.:- M932617

Have any Question? 


Related Questions in Project Management

In a push technology environment businesses and

In a push technology environment, businesses and organizations will come to you with information, services, and product offerings based on your profile. How is a push technology environment different from mass mailings a ...

Define project management why is project management of

Define "project management." Why is project management of particular interest in the field of InfoSec? Why are project management skills important to the InfoSec professional? How can security be both a project and a pro ...

First data collection and management find a site that has

First, Data Collection and Management: find a site that has reviews. You can use a movie's reviews, a restaurant's reviews, a product's reviews. Some sites I have used include: Rotten Tomatoes for movies, Yelp for restau ...

Getting on the right track at general motorsour data tells

GETTING ON THE RIGHT TRACK AT GENERAL MOTORS "Our data tells us that the vehicle owners that don't have a satisfactory dealership repair experience are only half as likely to buy that model car again." Think about the ra ...

Adding media to a presentationwe certainly live in a

ADDING MEDIA TO A PRESENTATION We certainly live in a "multimedia" society, in which it's often easy to present and receive information using a variety (multi) of media. Presentation tools such as Microsoft's PowerPoint ...

Using abaqus perform a uniaxial tension test of a unit cube

Using Abaqus perform a uniaxial tension test of a unit cube (C3D8) in x 3 - direction. Assume elastoplastic material with linear isotropic hardening (E = 2.0E5, ν = 0.3, σ Y  = 200, H = 2.0E4). Displace at x 3  = 1 surfa ...

He has heard of eoq as a basis for setting the length of

He has heard of EOQ as a basis for setting the length of production runs. What values should he assign to cp and cH for his operations?

Business law final assignmentpart one multiple choice

Business Law : Final Assignment Part One: Multiple Choice Questions 1. Which of the following requires consideration to be binding on the parties? a) Material modification of a contract involving the sale of real estate. ...

The mens department of a large store employs one tailor for

the men's department of a large store employs one tailor for customer fitting, the number of customers requiring fitting appear to follow a poison distribution with mean arrival rate of 24per/hr, customers are fitted on ...

Based on the knowledge you have gained through the readings

Based on the knowledge you have gained through the readings in this module, answer the Module Review Questions listed below. These questions were chosen to demonstrate your understanding and help you assess your progress ...

  • 4,153,160 Questions Asked
  • 13,132 Experts
  • 2,558,936 Questions Answered

Ask Experts for help!!

Looking for Assignment Help?

Start excelling in your Courses, Get help with Assignment

Write us your full requirement for evaluation and you will receive response within 20 minutes turnaround time.

Ask Now Help with Problems, Get a Best Answer

WalMart Identification of theory and critical discussion

Drawing on the prescribed text and/or relevant academic literature, produce a paper which discusses the nature of group

Section onea in an atwood machine suppose two objects of

SECTION ONE (a) In an Atwood Machine, suppose two objects of unequal mass are hung vertically over a frictionless

Part 1you work in hr for a company that operates a factory

Part 1: You work in HR for a company that operates a factory manufacturing fiberglass. There are several hundred empl

Details on advanced accounting paperthis paper is intended

DETAILS ON ADVANCED ACCOUNTING PAPER This paper is intended for students to apply the theoretical knowledge around ac

Create a provider database and related reports and queries

Create a provider database and related reports and queries to capture contact information for potential PC component pro