Ask Question, Ask an Expert

+1-415-315-9853

info@mywordsolution.com

Ask Management Information System Expert

It's the day after your long meeting with the new project manager in which you hashed out the basic framework for the project plan and estimates. "Whew," you think to yourself, "I'm glad that's over and we can finally start digging into the details of the systems analysis . . .
 
Your first scheduled meeting is with one of the marketing managers, whose big concern is loss of flexibility with a COTS product. She describes, "You know, as bad as the present system is, at least we have the flexibility of customizing it any way we want. Yes, I know it's painful for you guys [IT] to jump through all these hoops to make last-minute changes but we can't be 'more like amazon' if we're tied to a product that was not designed for our needs."
 
You assure her that part of your role as systems analyst is to ensure that this doesn't happen, then add, "Okay, let's see your ideas on 'customer tiers'."
 
"Sure," she replies, bringing up a document on her screen. "The way we have broken down the business rules for pricing and discounts is based on a Tiered Model of customers; it's part of our new Customer Loyalty Program (CLP). Here's the new structure we've outlined so far."
 
If a customer is Tier 0 customer (defined as either an existing customer with no orders within the past 12 months or, a new customer), there is no discount on orders up to $499. Above that, a 1.5% discount is automatically added for the first new order.
 
If a customer is Tier 1 customer (defined as >= 3 orders in the past 90 days or, >$500 in total sales in the past 12 months), they automatically get a 2.0% discount on orders of $500 or more.
 
If a customer is Tier 2 customer (defined as >= 6 orders in the past 90 days or, >$750 in total sales in the past 12 months), they automatically get a 4.0% discount on orders of $500 or more.
 
If a customer is Tier 3 customer (defined as >= 9 orders in the past 90 days or, >$1,000 in total sales in the past 12 months), they automatically get a 5.0% discount on orders of $500 or more.
 
"This doesn't look too complicated" you say, thanking the manager for her time. Your Smartphone beeps that you've got a call in 10 minutes with the Chief Systems Architect. 
 
In the Architect's office you are told, "Here is the event response matrix we got the from ECX; this is the out-of-the-box functionality for basic order entry processing that comes installed."
 
You quickly scan the table below and say, "Okay, this looks like boilerplate stuff [boilerplate = standard functionality that requires little or no customization]; we'll need to create some diagrams so we can see how the basic workflow and dataflow will be affected when we get the customization requirements from the business."

236_customization requirements.jpg

1139_customization requirements_2.jpg

"Ha! Good luck with getting requirements on-time" says the architect cryptically as he heads off to another meeting.
 
"Hmm, this is going to be a lot of analytical work if we're going to make this work." you think to yourself. "And we haven't even talked about legacy system integration yet . . ."
 
 
Your Systems Analysis tasks are as follows:
 
Create a Word document (.doc or .docx). All the artifacts listed in the tasks below must be contained in this one file. For those tasks that require creating a diagram, you must paste them into document in their native format, whether you use Visio or another diagramming tool - do not paste as an image.
 
problem 1: Create a Decision Table for the new customer tier/discount business rules. Create a list of problems for the marketing manager to answer.
 
problem 2: Create a Level-0 dataflow diagram using the event response table provided. Be sure to start with a list of objects so you don't forget anything. When done, create a list of problems for the database analyst.
 
problem 3: Create a use case diagram based on the event response matrix.
 
problem 4: Create a written use case scenario based on the event response matrix.

Management Information System, Management Studies

  • Category:- Management Information System
  • Reference No.:- M9893

Have any Question? 


Related Questions in Management Information System

Assignment outline a new it security policy you have been

Assignment : Outline a New IT Security Policy You have been hired by the Board of Directors of RollinOn, Inc as the new IT Security Manager. RollinOn is a designer of premade and custom designed skates and skateboards. R ...

Erp implementationpart 1 answer the module review questions

ERP Implementation Part 1: Answer the module review questions listed below. 1. Why is the readiness process so important to an ERP implementation? 2. What project areas need to be assessed in a readiness process? 3. What ...

Short paper assignment in this exercise you are to write a

Short Paper assignment ? In this exercise you are to write a short paper (1-2 pages of text) analyzing the term "white collar crime.- No cover sheet or APA required unless you want the practice. If you choose to do APA, ...

Your consulting organization has been hired to develop

Your consulting organization has been hired to develop computer systems for the United Nations in the Middle East. Create a Risk Information Sheet for at least five potential risks that should be considered. At least thr ...

Assignment wmdwmd are a real concern for political leaders

Assignment : WMD WMD are a real concern for political leaders, the government, and military officers in the United States because WMD can cause heavy casualties and damage fabricated structures such as buildings, in addi ...

Reserach paperwrite a research paper in apa format on a

Reserach paper Write a research paper in APA format on a subject of your choosing that is related to Business Intelligence. Integrate what you have learned from the course resources (.e.g. Textbook Readings, Discussion B ...

Gantt chartusing the scenario linked below draft a

GANTT CHART Using the scenario linked below, draft a high-level project plan (Gantt Chart) using a computer application of your choice (e.g., Excel or, MS Project) Be sure to: include project checkpoints needed to ensure ...

Social media policysocial media plays a huge role in most

Social Media Policy Social media plays a huge role in most of our lives. It has literally changed the way some organizations do business and has definitely changed the way many people conduct themselves both in and out o ...

Students are required to identify news stories which

Students are required to identify news stories which demonstrate how digital media has been used to influence or has changed core business processes within organizations or for individuals. You will then create a present ...

Please answer all questions in 1-2 paragraphs provide

Please answer all questions in 1-2 paragraphs. Provide specific answers and details. 1) Choose and justify the use of programmed, interrupt driven, or direct memory access in a variety of different I/O devices. 2) Analyz ...

  • 4,153,160 Questions Asked
  • 13,132 Experts
  • 2,558,936 Questions Answered

Ask Experts for help!!

Looking for Assignment Help?

Start excelling in your Courses, Get help with Assignment

Write us your full requirement for evaluation and you will receive response within 20 minutes turnaround time.

Ask Now Help with Problems, Get a Best Answer

WalMart Identification of theory and critical discussion

Drawing on the prescribed text and/or relevant academic literature, produce a paper which discusses the nature of group

Section onea in an atwood machine suppose two objects of

SECTION ONE (a) In an Atwood Machine, suppose two objects of unequal mass are hung vertically over a frictionless

Part 1you work in hr for a company that operates a factory

Part 1: You work in HR for a company that operates a factory manufacturing fiberglass. There are several hundred empl

Details on advanced accounting paperthis paper is intended

DETAILS ON ADVANCED ACCOUNTING PAPER This paper is intended for students to apply the theoretical knowledge around ac

Create a provider database and related reports and queries

Create a provider database and related reports and queries to capture contact information for potential PC component pro