To understand core values of APF. Major part of APF is that it is client-based and client-driven. This needs greater involvement of customer in project than was expected under TPM. Describe strategies on gaining greater customer involvement in the APF project, especially for those customers who are busy with other projects and functional duties. Common strategy for customer would be to send in people who may not have decision-making authority but are "warm bodies" just sent to sit in on meetings. Describe what the project manager can do in this scenario?