"Change and Patch Management"

• Analyze IT change management and patch management processes needed within organizations. Identify three (3) challenges organizations face when implementing change and patch management processes for the first time. Make suggestions to address these challenges.

• Suggest the elements of change and patch management that are most difficult to audit in a large corporate environment with multiple IT issues and changes occurring every day. Provide a rationale for your suggestions.

"Quality Assurance and Auditing Standards"

• Describe the actions an organization needs to execute in order to improve their quality assurance and auditing processes within the organization.

• Create a list of at least five (5) auditing best practices for organizations to follow when implementing their quality assurance auditing programs.

• Select the auditing best practices you feel are most difficult to implement and offer means of addressing them