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Case Study The Case of an E-Banking Information System Mr. Joshua , Director of the ZION Bank has Customers all over world. A customer may have one or more accounts in the Bank wide spread across one or more branches. Customers open bank accounts with a specified opening balance and thereafter may either deposit funds into the account or withdraws accounts from them. The transactions involve the opening of accounts, assignments of Account Numbers, Deposit and Withdrawal transactions etc. One of the most frequent requests for specific transactions carried out in the Bank. Customers would often want to transfer funds from one account of theirs to another. The account Numbering scheme now uniquely identifies the Bank Branch to which the account belongs. Customers often travel to the bank branch to request for a new cheque book. To ensure that Customers are ensured of high level security, the E-Banking services need to provide Customers with a unique Personal Identification password which can be changed from time to time. All Services are accessible only on correct password verification. The Customer may also look for information on Interest rates on Fixed Term Deposits which often change from time to time.

Management Information System, Management Studies

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