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Case Study: LEADERSHIP AND COMMUNICATION PROBLEMS

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1. How would you rate the leadership and communication skills of Ohlins management? Explain your rating.

2. What suggestions do you have for improving the leadership and communication skills of Öhlins sales managers?

3. What do you think Ohlins management might have done to keep Ulrik from leaving, even if all his suggestions could not readily be implemented?

4. What do you think Ulrik should say in his resignation letter to Joan and Mike? Explain your reasoning.

Case prepared by Ossi Pessama, Luleå University of Technology, Sweden.

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