Case Study: Captain Edith Strong

Review the Captain Edith Strong case study in Ch. 6 of Organizational Behavior and Management in Law Enforcement. ATTACHED FILE!!!!!

Discussion Topics and Questions

1. What do social scientists mean when they say that all human behavior is caused? Why is this important to the study of motivation?

2. Define the term motive. What are the basic steps in the motivation process, and what role do motives play in this process?

3. Explain the difference between content theory and process theory. Why is this distinction important? Are these theories mutually exclusive?

4. Explain Maslow's hierarchy of needs, and show how this theory has been factored into other major content theories. What contribution did the Hawthorne experiments make to Maslow's thinking?

5. What, from Herzberg's perspective, is the difference between a hygiene factor and a motivator? Give an example, and explain why poor hygiene leads to dissatisfaction but good hygiene does not serve as a motivator.

6. Discuss the basic assumptions on which the Theory X and Theory Y continuum is built. How does the theory's self-fulfilling prophecy influence job performance? Is Theory Y always superior to Theory X? Explain your answer.

7. What are the five elements in expectancy theory? What do expectancy theorists mean when they say that the three key elements interact multiplicatively to determine the intensity of motivation? Give an example.

8. How do people ordinarily adapt their job behavior to compensate for a perceived inequity in the way they are being treated vis-à-vis others in the workforce? What can police administrators do to control the equity dynamic in their work unit?

9. Identify the major strategies-beyond "more money"-that have developed for motivating police officers. What do you feel would be best for motivating police personnel? Why?

Attachment:- Case Study.rar