Case Study - Gulfport Transit

Case Questions

Juanita Barges is on a mission to turn Gulfport Transit around and develop it into a high performing organization. As her HRDV consultant, you will need to answer the following questions:

(1) DIAGNOSIS: What should CEO Barges invest in before she moves forward to create a plan for change? Explain why she should make this essential investment of time and money.

(2) Force field analysis is an organizational development tool that highlights the forces in the situation which support change to those forces working against change. Use the force field analysis methodology below to diagnosis the forces for and against change in this case. As a result of your analysis, summarize the organization's readiness for change:

Force Field Analysis Instructions:

"Force Field Analysis is a method for listing, discussing, and evaluating the various forces for and against a proposed change. Forces that help us achieve the change are called "driving forces." Forces that work against the change are called "restraining forces." Force Field Analysis can be used to develop an action plan to implement a change. Specifically it can . . .

1. Determine if a proposed change can get needed support

2. Identify obstacles to successful solutions

3. Suggest actions to reduce the strength of the obstacle.