Case Study - Business Process Model and Notation (BPMN)

In order to discuss business processes, it is useful to have a documentation standard. The Business Process Model and Notation (BPMN) is such a standard - a global standard. As a business or systems analyst, you will either develop or review BPMN diagrams; therefore, learning this process diagramming standard is an important skill for Computer Information Systems and Business Technology Management majors. In addition, your textbook uses this technique throughout the book, so this exercise gives you a leg up on the BPMN learning curve.

This week, you will learn the basics of BPMN, create your own BPMN diagram, and review other classmates' diagrams. You will use a web-based, easy-to-use, free diagramming tool called Lucidchart to create your BPMN diagram.

Review the following BPMN resources in the From the Expert section

What is BPMN? Simple introduction for any audience

Choose one of the two following scenarios:

Going out to eat at a sit-down restaurant (not fast-food)

Going to a Vacation Resort

Create a simple BPMN diagram for the scenario using the Lucidchart diagramming tool. The goal is to represent the major activities and processes in a simple, easy-to-read diagram. Use the "keep it simple" principle.

Create a simple BPMN diagram for the scenario using the Lucidchart diagramming tool. The goal is to represent the major activities and processes in a simple, easy-to-read diagram. Use the "keep it simple" principle.

Submit your completed BPMN diagram as a PDF file!!