Case Analysis: 360 Degree Appraisals Case Study

1. Read the case study on pages 349 - 350.

2. Provide an analysis of the case (3-5 pages).

3. Use ether the AMA 8-step case analysis tool or the one shown in the syllabus.

978-1-111-58022-3
Managing Human Resources / 11th Edition 2012
Jackson, Susan E., Schler, Randal S. & Werner, Steve
South-Western Cengage Learning

Strategic Case Analysis

Using the AMA (American Management Association) 8 step case analysis process

Compiled by: Deb Patten

1. The Basic Problem Solving or Case Analysis Process

2. Applying the Process

The Basic Problem Solving or Case Analysis Process

Step 1 - Recap and analyze the relevant facts

Step 2 - Determining the Root Problem & Step 3 - Identifying the Problem Components

Step 4 - Generating Alternatives (THE WHAT/Setting Objectives)

Step 5 - Evaluating Alternatives

Step 6 - Choose an Alternative

Step 7 - Implementation Plan (THE HOW)

Step 8 - Alternative Choice

Attachment:- ama_guidelines_strategic_case_analysis.pdf