Assignment 1

Suppose that you are tasked to design a tutorial to train a person in the use of specific software or hardware (such as a Web browser, an ATM machine or more complicated application.) Research your text and the internet and consider how you would develop the training.

1. Describe your choice of application?

2. What elements of the software or hardware would consider in the development of the training?

3. What methods would you use to implement that training?

4. What specific information would you want to know about the recipient of the training?

5. How would that information affect the design of the training material?

6. Remember to cite your sources.

Assignment 2

Answer the following questions and attach your work to this assignment.

1. Discuss the importance of documentation in applications development. Why are the four types of documentation important regardless of the size of the project?

2. Which of the system changeover methods is the most expensive? Why?

3. Which of the system changeover methods is the most risky? Why?

4. Why is quality assurance so important?