Analysing the Impact of Digital Business Assessment - Moral Dilemma Analysis Report

Learning Outcome -

• Justify resolutions to ethical dilemmas faced by IS professionals resulting from competing personal, organisational and client interests using ethical theories and frameworks.
• Present convincing resolutions to ethical dilemmas in written form, and self-evaluations in written and oral form.

Description / Requirements

This is an individual assignment where you will research and then produce a written Moral Dilemma Analysis report using the Ethical Decision-Making Framework introduced in topics 3 and 4. The moral dilemma is as follows: Is it moral to expect professional workers to work beyond the hours they are paid?

For this moral dilemma, assume a company meets its service deadlines by assuming workers will work beyond their 8 hour paid shift.  The staff are well aware of this expectation and are working unpaid overtime in order to keep their jobs. You are a new manager overseeing the organisation and have just learnt of this practice becoming part of the company culture.  It appears the CEO is well aware of this expectation as well.

While the case above relates to professional staff, you may investigate the morality of this issue for any type of professional or non-professional staff working in any industry.

Research work for the Moral Dilemma Analysis report

It is essential that you do not decide whether the above dilemma is moral or not until after you have conducted research. The report is not about your personal views about the dilemma. Instead, you will investigate and argue whether this practice is moral based only on research evidence/facts.

More specifically, the research you undertake should enable you to determine the answers to all the questions (directly or indirectly) in the Ethical Decision-Making Framework in relation to a range of stakeholders. You will then come to your conclusion after this investigation.

The research sources you must find and cite in the body of your report will be credible academic resources (e.g. journal articles, PhD theses, conference papers, credible research studies). Identify articles in particular which report empirical research (e.g. experiments, surveys, case studies, interviews) relating to the moral dilemma (not opinions of researchers) in terms of how it might affect one or more of the following types of stakeholders (see topic 3):

• The organisation selling products/services
• Individual staff
• The organisation's business clients
• The public
• The industry / profession

You must ensure that your research and analysis of this dilemma is balanced. It is typical for people and organisations to focus on their own self-interest (e.g. revenue, profits), and justify the impact on other stakeholders (e.g. clients, the public, staff). This is not a balanced approach. Your research and analysis should instead include all potential negative implications (based on the ethical decision-making framework) for the various stakeholder groups. As required by the ACS Code of Professional Conduct, the most important stakeholder group is "the public", not the organisation, not the staff, etc. The public does not necessarily benefit when organisations make a profit!

For this reason, a report focusing mainly on the organisation manufacturing the product/providing a service and/or the individual staff will not receive a good result in this assignment. You are only required to consider the stakeholder types listed above, and no other stakeholder types are required.

Attachment:- Assignment Files.rar